Privacy Policy

1. Introduction
1. At Soolax, we are committed to protecting the privacy of our website visitors and service users.
2. This privacy policy is applicable when Soolax acts as a data controller concerning the personal data of our website visitors and service users. We determine the purposes and means of processing this personal data.
3. Upon your initial visit to our website, we will seek your consent for the use of cookies in line with the terms outlined in this policy.
4. Throughout this document, the terms "we," "us," and "our" refer to Soolax. For more comprehensive information about our company, please visit our official website at [SolaaX.com].
2. Information We Collect and How We Use It
1. In this section, we outline the types of personal data we may process, the purposes for processing such data, and the legal bases for the processing.
2. We may process various data types, including but not limited to:
• Usage Data: Information about your interaction with our website and services, such as geographical location, browser type, operating system, referral source, length of visit, page views, and website navigation paths. This data is sourced from analytics tools and processed to analyze and enhance the functionality of our website and services. The legal basis for this processing is our legitimate interests in monitoring and improving our offerings.
• Publication Data: Information voluntarily provided by you for publication on our website or through our services, such as your name, job title, organization, and any other relevant details. This data is processed to enable publication and administer our website and services, aligning with our legitimate interests.
• Enquiry Data: Details submitted by you in relation to our event and venue management solutions, including your name, email address, and other contact information. This data is processed to respond to your inquiries, based on our legitimate interests in business and communication with users.
• Notification Data: Information you provide for subscribing to our email notifications and/or newsletters, such as your email address and preferences. This data is handled by our internal marketing department and shared with our marketing team as necessary, with the legal basis being your consent.
• Correspondence Data: Information contained in or related to any communication you send to us, including communication content and associated metadata. Processed for purposes of communication, record-keeping, and the proper administration of our website and business, based on our legitimate interests.
• Legal Basis for Processing: We may process your personal data for the establishment, exercise, or defense of legal claims (legitimate interests), obtaining or maintaining insurance coverage, managing risks, obtaining professional advice (legitimate interests), compliance with legal obligations, or protecting vital interests.
3. Please refrain from providing any other personlsquos personal data unless explicitly prompted to do so.
3. Sharing Your Personal Data
1. We may disclose your personal data to insurers, professional advisers, or other third parties as reasonably necessary for insurance coverage, risk management, obtaining professional advice, or the establishment, exercise, or defense of legal claims.
2. Notification data provided for email subscriptions and/or newsletters may be shared with our marketing team for the purpose of sending relevant notifications and/or newsletters.
3. Personal data may be disclosed where necessary for compliance with a legal obligation or to protect vital interests.
4. Data Retention and Deletion
1. Our data retention policies ensure that personal data is not retained for longer than necessary.
2. Personal data processed for any purpose shall be kept for a duration relevant to that purpose.
3. Specific data, such as title, first name, last name, job title, organization, and email address, will be retained for a minimum of five years following the date of submission or until a removal request is received.
4. Retention may occur beyond the specified period if necessary for legal compliance or the protection of vital interests.
5. Policy Amendments
1. This policy may be updated periodically, and a new version will be published on our website.
2. Visitors are encouraged to check this page occasionally to ensure understanding and acceptance of any changes.
6. Your Rights
1. In this section, we outline your rights under data protection law and the procedures for exercising them.
2. Your principal rights under data protection law include:
• Right to Access: You have the right to confirmation as to whether or not we process your personal data. If we do, you are entitled to access your personal data along with additional information about the processing.
• Right to Rectification: You can request the rectification of any inaccurate personal data about you and completion of any incomplete data.
• Right to Erasure: In certain circumstances, you have the right to request the erasure of your personal data, particularly when it is no longer necessary for the original purposes, or you withdraw consent.
• Right to Restrict Processing: Under specific conditions, you have the right to restrict the processing of your personal data.
• Right to Object to Processing: You can object to our processing of your personal data, especially if the processing is based on our legitimate interests.
• Right to Data Portability: Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Complain: If you believe our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with a supervisory authority.
• Right to Withdraw Consent: If our processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal.
3. For detailed information on these rights, we recommend consulting the relevant laws and guidance from regulatory authorities.
4. To exercise any of these rights or to obtain more information, please submit a written notice to us at the contact details provided at the end of this policy.
7. Security Measures
1. At Soolax, we prioritize the security of your personal data. We have implemented appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction.
2. These measures include regular security assessments, data encryption, restricted access to personal data, and ongoing staff training on data protection.
8. Contact Information
• If you have any questions, concerns, or requests regarding this privacy policy or the processing of your personal data, please contact us at: SolaaX 1008, Iris Bay tower Business Bay, 41018,Dubai, UAE Contact Email: info@solaax.com Contact Number: +971 4 425 3544